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Privacy Policy

Last Updated: September 2026
 

This Privacy Policy describes how we collect, use, hold, and disclose your personal information when you visit our website, engage our custom exhibition services, or communicate directly with us.

We are committed to protecting your privacy and managing your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

 

1. Personal Information We Collect

Because we provide a direct, owner-operated, purpose-driven custom build service, we only collect information necessary to design, plan, coordinate, and execute your exhibition projects. This may include:

  • Contact Information: Your name, corporate email address, phone number, and company name.

  • Project & Event Details: Exhibition stand sizes, event names, venue locations, project budgets, design briefs, and structural requirements.

  • Financial Information: Corporate billing addresses, ABNs, and payment details required to process secure invoices.

  • Website Analytics: Non-identifiable data collected automatically via cookies, such as your IP address, browser type, and how you interact with our website to help us improve our online experience.

 

2. How We Collect Your Information

We collect personal information directly from you when you:

  • Fill out a contact or consultation form on our website.

  • Communicate with us via phone, email, or direct messaging regarding a project layout or quote.

  • Provide physical event documentation, stand registration forms, or floor plans.

 

3. Purpose of Collection and Use

We collect, hold, and use your personal information strictly to deliver a planned, seamless exhibition experience with zero administrative friction. We use your data to:

  • Provide custom design renders, quotes, and structural engineering assessments.

  • Manage project logistics, scheduling, and on-site build timelines.

  • Coordinate venue security clearances, loading dock passes, and electrical/structural sign-offs directly with exhibition organizers or venues.

  • Process payments, invoicing, and contract management.

 

4. Direct Operations & Disclosure of Information

We operate a streamlined, direct business model. We do not sell, rent, or lease our client databases to third-party marketing agencies. To execute your build effectively, your information is only shared under the following controlled circumstances:

  • Exhibition Venues & Organisers: Disclosing structural plans and company contact details to officially register your custom stand and secure bump-in/bump-out permissions.

  • Logistics & Specialist Contractors: Coordinating with trusted transport providers or certified engineers involved directly in your physical stand execution.

  • Legal Requirements: Where required by Australian law or to enforce our service agreements.

 

5. Data Security

We take the security of your corporate data seriously. We implement robust physical, electronic, and managerial safeguards to protect your personal and project information from unauthorized access, modification, disclosure, loss, or misuse. This includes secure local servers, encrypted digital communications, and strict access controls.

 

6. Accessing and Correcting Your Information

You have a right to access the personal information we hold about you and to request corrections if it is inaccurate, outdated, or incomplete. Because you deal directly with the business operator, you can request an update at any time by contacting us directly via email. We will process your request promptly.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational practices or statutory legal requirements. Any updates will be published directly on this page with an updated revision date.

 

8. Contact Us & Complaints

If you have any questions about this Privacy Policy, wish to update your information, or have a concern regarding how your privacy has been managed, please contact us directly:

  • Contact: Jake Johnson - Founder

  • Email: info@expodite.com.au

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If you are not satisfied with our response to a privacy complaint, you have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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